Faq

How can I place an order?

Simply browse our selection of keyboards, mice, and headphones. Add the items you wish to purchase to your cart, then proceed to checkout. You will be guided through the payment process step by step.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. If you need to make changes or cancel, please contact us immediately at [email protected]. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been shipped.

What are your shipping options?

We offer standard and expedited shipping for most destinations. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected method.

Do you ship internationally?

Yes, we ship to many countries worldwide. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the buyer.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package. If you have not received this email, please check your spam folder or contact us at [email protected].

What is your return policy?

We offer a 30-day return policy for most items in new, unused condition with original packaging. To initiate a return, please email us at [email protected] with your order number and reason for return.

How long does it take to receive a refund?

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The refund will be issued to your original payment method. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.

Who pays for return shipping?

For most returns, the buyer is responsible for return shipping costs. However, if the item is defective or we made an error, we will provide a prepaid return label.

Are your products covered by a warranty?

Yes, all keyboards, mice, and headphones sold on ZaryaLink come with a manufacturer’s warranty. Warranty periods vary by product and brand. Please refer to the product page for specific warranty details.

What should I do if my product is defective or damaged?

If you receive a defective or damaged item, please contact us within 48 hours of delivery at [email protected]. Include your order number and photos of the damage, and we will assist you with a replacement or refund.

Do you offer technical support for your products?

For technical questions or troubleshooting, please reach out to us at [email protected]. Our team will be happy to help you with setup, compatibility, or any other issues.

If you have any other questions or need further assistance, please do not hesitate to email us at [email protected]. We aim to respond within 24 hours on business days.